That's all there is, folks. A poor team excels in zero or one of these. A good team can get away excelling in (any) two of them. An excellent team needs all three. There, I just saved you 1200 bucks for a seminar, or 30 bucks for a business book.
How many people know this? Shockingly few, especially the fine folks who dubbed the SWAT team SWAT. Special weapons (tools) and tactics (process). Really? You could dress me up in fatigues, give me an M16, teach me all the tactics and then send me out there? (you wouldn't want that, trust me).
A swat team is an example of a high-performing team becuase of the investment in special people, and the people don't even get credit in the branding.
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